At Rosa Lover & Gift Center, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your details when you visit our website or purchase items from our storefront.
We collect personal identification details to fulfill your orders and customize your experience. This includes:
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Contact & Shipping Data: Full name, shipping address, email address, and active telephone numbers required for courier delivery.
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Account Credentials: Securely hashed passwords used to log in to our customer dashboard.
We process customer details strictly under secure compliance rules to:
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Process, package, and ship your gift hampers, flowers, or jewelry.
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Coordinate direct courier hand-deliveries and notify you of order dispatch.
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Provide reliable customer service assistance and issue transaction statements.
We respect your privacy and never sell or rent your information. We share details only with trusted service partners to execute operations:
Delivery Partners:
Your name, delivery address, and contact number are securely forwarded to our logistics network to facilitate physical delivery of your purchases.
Payment Gateways:
Online payments are processed through fully encrypted payment service provider channels. We do not store credit or debit card details on our local servers.
We use cookies to retain session information, keep items in your shopping cart, and recognize you upon your return to our site. You can disable cookies in your web browser settings, though doing so may prevent certain site features (such as adding items to your cart) from functioning correctly.
You can access, modify, or delete your registration information by logging into your profile. You may also contact our support desk to request that we remove your information permanently from our system, subject to legal record-keeping requirements for transactional audit records.
If you have questions about how we handle user data or want to file a privacy query, please reach out to our Customer Service desk:
Support Email: support@rosalover.lk
Phone Helpline: +94 (11) 123-4567
Main Office: 100 Galle Road, Colombo 03, Sri Lanka
